Email

We typically respond within one business day.

I didn't receive my confirmation email.

Check your spam or junk folder first. If it's not there, email us with the name and email address used at checkout and we'll resend your tickets.

I need to request a refund.

Please review our Charge Policy for refund eligibility, then email us with your order details. Refunds are handled on a case-by-case basis.

Can I transfer my ticket to someone else?

Yes — just email us with your order information and the name of the person who will be attending.

I have a question about an upcoming event.

Send us an email and we'll get back to you with everything you need to know.